Fonoma

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Step-by-step guides and answers to common questions about using Fonoma and recharges to Cuba.

Fonoma Help Center

Learn how Fonoma works and start sending Cubacel or Nauta recharges in minutes.

Fonoma: User Guide (account, payments, and recharges)

Fonoma is the fastest and most secure way to send recharges to Cuba from anywhere in the world. Stay connected with family and earn cashback on every recharge

What is Fonoma and how to send recharges to Cuba (mobile & Nauta)

Learn how to create your Fonoma account or log in if you already have one. Sign in with Google, Facebook, Apple, or email and start sending recharges to Cuba

How to sign up or log in to Fonoma

Discover the differences between recharging a Cubacel mobile line and a Nauta account in Cuba. Learn what each type of recharge includes and which one best fits your needs

Mobile recharge vs. Nauta recharge (WiFi): key differences

Learn how to send mobile recharges to Cuba from anywhere in the world with Fonoma. Send balance fast, securely, and enjoy bonuses during every promotion

How to send a mobile recharge to Cuba

Learn how to correctly enter and verify the Cubacel number you want to recharge with Fonoma. Avoid errors and make sure your recharge reaches the right recipient in Cuba

Entering the correct number to recharge (avoid mistakes)

Learn how to recharge a Nauta account in Cuba with Fonoma. Send balance for WiFi Internet or Nauta Hogar quickly, securely, and hassle-free

Recharging a Nauta account: step-by-step guide

Get started with Fonoma 

Invite your friends to Fonoma and earn credit for every recharge they make. Learn how the referral program works and easily share its benefits.

Referral program: benefits and conditions

Learn how Fonoma Credit works, how to earn it, use it on your recharges, and which conditions apply. Make the most of your rewards

Fonoma Credit: how it works and conditions to earn it

Download the Fonoma app on your Android phone or iPhone and send recharges to Cuba in seconds. Fast, secure, and with access to all available promotions

Download the Fonoma app for Android / iOS

Here’s why thousands trust us for fast, secure, and reliable recharges to Cuba

Benefits of recharging with Fonoma

Learn how Fonoma protects your payments and personal data. Discover how transactions are secured, which payment methods we use, and how your information is encrypted

Payment security with Fonoma

With Fonoma, your recharges to Cuba are 100% guaranteed. Learn how we ensure delivery, how to verify your recharge, and what to do if an issue arises

Fonoma guarantees your recharge delivery

Is your recharge marked as under review? Learn what this status means, why it happens, and how Fonoma verifies and guarantees that your recharge is processed correctly

Recharge status “Under review”: what it means and what to do

Learn what happens if you send a recharge to the wrong phone number or Nauta account with Fonoma. Find out how to avoid mistakes and what to do if the…

What happens if you recharge the wrong number or Nauta account

With Fonoma, your credentials and payments are always protected.

Fonoma, safe and reliable recharges

Discover the minimum and maximum amounts to send recharges to Cuba with Fonoma. Learn how much you can send, how to choose the right amount, and how to take advantage…

Price range for sending a recharge with Fonoma

Fonoma accepts payments in USD and EUR. Learn how to choose your preferred currency, how currency conversion works, and why the final cost of a recharge may vary slightly

Payment currencies on Fonoma and why the recharge cost may vary

Discover which payment methods you can use on Fonoma to send recharges to Cuba. Pay with cards, PayPal, Apple Pay, or Google Pay—fast and secure

Accepted payment methods on Fonoma

Learn what prepaid cards are, how they work, and where to get them in different countries. Discover how to use prepaid cards to pay for your recharges on Fonoma safely…

What are prepaid cards and where to find them?

Learn what your card’s CVV is and why Fonoma asks for it. Find out where to locate your CVV and how it helps keep your online payments secure

What is a card’s CVV?

Learn how to add a payment method in Fonoma. Step-by-step guide to securely save your cards or wallets and make recharges to Cuba faster

How to add a payment method in Fonoma

Learn how to remove a saved payment method in Fonoma. Step-by-step guide to securely delete cards from your account

How to remove a payment method in Fonoma

Find out why your payment may be declined on Fonoma and how to fix it. Learn the most common causes, quick solutions, and tips to prevent it from happening again

Why wasn’t the recharge payment completed?

Discover the payment options available to make your recharge fast and simple.

Payments and Payment Methods in Fonoma

Learn how to change or delete your personal information on Fonoma, including your name, email, password, or payment details. Keep your account secure and up to date easily

How to edit, update, or delete your personal information on Fonoma

Learn how to change the language in Fonoma from the website or the app. Use Fonoma in Spanish or English to send recharges to Cuba with ease

How to change the language in Fonoma

Learn how to change or reset your password on Fonoma. Step-by-step guide to update it or recover it if you forgot it, and keep your account secure

How to change or reset your password on Fonoma

Learn how to check your recharge history on Fonoma. Review your transactions, payments, and delivery status easily from the web or the app

How to check your recharge history on Fonoma

Learn how to delete a recharge from your Fonoma history. Find out what happens when you remove it, how to manage your transactions, and keep your account organized and secure

How to delete a recharge from your history

Learn how to add, edit, or delete contacts in Fonoma. Save your frequent numbers to send recharges faster and avoid mistakes when entering them

How to manage your contacts in Fonoma

Learn how to unsubscribe from or re-subscribe to Fonoma emails. Choose whether you want to receive promotions and updates, or only essential messages about your recharges

How to unsubscribe from or re-enable Fonoma emails

Learn how to delete your Fonoma account step by step. Find out what happens to your data, recharge history, and balance, and how to reactivate your account if you change…

How to delete your Fonoma account

All the essentials to stay in control of your account: edit your details, reset your password, check your recharge history, or sign out.

Managing Your Fonoma Account

Find the best information on mobile service in Cuba: how to get a SIM card, understand plans, and use your phone while traveling.

Mobile Service in Cuba

Learn about current Cubacel rates for calls, SMS, and mobile data plans in Cuba. Find out how much it costs to communicate locally and internationally, and which plans you can…

Basic mobile services and rates in Cuba

Learn about ETECSA’s additional services that help you save mobile balance in Cuba: balance transfers, Plan Amigos, voice and SMS plans, and national app plans. Find out how to activate…

Additional ETECSA services to save on mobile usage

A complete guide to getting a SIM card (Cubacel mobile line) in Cuba: requirements, documents, costs, validity, and the Cubacel Tur option for visitors. Learn where to buy it and…

How to get a SIM card or mobile line in Cuba

Learn what an IMEI is, how to check if it is valid in Cuba, what happens if it appears on ETECSA’s “Blacklist,” and how to avoid problems with your mobile…

IMEI in Cuba: how to verify it and avoid the “blacklist”

Essential information about mobile services, rates, and connectivity in Cuba.

Cell Phone Service in Cuba

Learn how to activate mobile data in Cuba. Check phone requirements, configure the Nauta APN, and activate ETECSA data plans using the *133# menu

How to activate mobile data Internet in Cuba

Learn how to check your mobile data usage in Cuba. Discover Cubacel USSD codes to verify available MB, active plans, bonuses, and recharge status.

How to check mobile data usage in Cuba / Useful mobile codes

Learn what you need to connect to the 4G network in Cuba, including technical requirements, coverage, benefits, and available mobile data plans

What you need to know about 4G in Cuba

Updated guide to mobile data plans in Cuba. Learn about prices in CUP and USD, combined plans, extra data plans, ToDus and Nauta options, pay-per-use rates, USSD codes, and ways…

All mobile data plan prices in Cuba

Discover which video calling apps work in Cuba, how much data they use, and which ones help you save mobile data. An updated comparison to help you choose the best…

Video calling apps available in Cuba

Complete guide to connecting to the Internet in Cuba as a visitor. Compare international roaming, Cubacel Tur, and Cubacel mobile lines. Requirements, prices, coverage, and how to activate mobile data…

How to connect to the Internet using mobile data when traveling to Cuba

Learn how mobile data works in Cuba, how much it costs, and other key details to keep in mind.

Mobile Data in Cuba

Updated guide to Nauta email and Nauta account types in Cuba: permanent, temporary, and Nauta Plus. Learn how to activate them, prices, uses, and how to set them up on…

What is Nauta email and what types of accounts exist? Complete guide to using it in Cuba

Learn how to create a permanent Nauta account to connect in WiFi zones in Cuba. Requirements, costs, activation steps, validity, recharges, and how to manage it from the user portal

How to create a permanent Nauta account to browse in WiFi zones

Learn how ETECSA WiFi Zones work in Cuba, where to find them, what you need to connect, and which type of Nauta account is best for browsing the Internet

WiFi Zones in Cuba: how they work and how to connect with a Nauta account

Learn how to connect to the Internet in Cuba’s WiFi Zones using permanent or temporary Nauta accounts. Find updated rates, how to recharge your account, where to buy cards, and…

How to connect to the Internet in Cuba’s WiFi Zones

Complete guide to Nauta Hogar in Cuba. Learn how to request the service, requirements, installation costs, monthly plans, extra rates, options for self-employed workers, Nauta Hogar Plus in USD, payment…

Nauta Hogar in Cuba: what it is, how to activate it, plans, prices, and new CUP and USD options

Learn all the ways to check your Nauta account balance and how to transfer balance to another account from the Nauta Portal. Updated guide with steps, requirements, conditions, and access…

How to check and transfer balance on your Nauta account (complete guide)

Learn how Wi-Fi networks operate in Cuba and how to recharge a Nauta account.

Internet via Nauta Accounts

With Fonoma, you can send a 600 CUP recharge and the recipient in Cuba receives 1,800 CUP in balance, plus unlimited internet from 12:00 a.m. to 7:00 a.m.

Cubacel Recharge Promotion: Triple Recharge (January 20–25)

Use Fonoma from anywhere in the world to send mobile recharges to Cuba—main balance, bonuses or mobile data—securely, instantly, and with unlimited 3% cashback.

Types of Mobile Recharges and Cubacel Promotions

On Fonoma you can send Cubacel combined data plans from abroad: these include mobile data, minutes and SMS, valid for 30 days

Recharge to Cuba with Cubacel Combined Data Plans

Raiko Samper

Discover if there’s a recharge promotion to Cuba available right now

Cubacel Promotions

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