At the end of 2016, Nauta Hogar, ETECSA's project to bring Internet to the homes of Cuba, was born.
* Total: 290 000
7.5 % of households in Cuba
2022 - 269 440 (Dec)
2023 - 282 000 (Nov)
2024 - 290 000 (Dec)
Who can hire Nauta Hogar?
If you live in a place with technical possibility to hire the Internet, you have to receive a call from the Commercial Office of ETECSA. This communication is the first step to have Internet at home.
In addition, you need to have a landline telephone service and a telephone pair with the technical conditions that allow establishing a link for data transmission and the use of the service.
How to activate it?
Receive a call from ETECSA.
Buy and install the necessary ADSL kit.
Have a @nauta.com.cu account (ETECSA will assign one if needed).
How much does it cost?
The price of the initial installation is 250 CUP, and the necessary accessory kit has a value of 475 CUP. To this cost are added the prices of the monthly packages stipulated by ETECSA.
This system has a gift of 300 CUP for new customers. That means that if you hire the cheapest 1 megabit plan, the first month will be free. And if you buy a more expensive package, that amount will be discounted in your first month.
The existing rates are:
What if you run out of hours?
Once the monthly time has elapsed, the user has the opportunity to extend their hours following this rate: 12.50 CUP the pre-paid time in their Nauta account.
How do you pay for this service?
Pay monthly at ETECSA, via Transfermóvil, EnZona, or using your Nauta account (can be topped up from abroad or with a prepaid coupon).
Important: This payment is made in the Nauta User Portal, from home and without queuing at the ETECSA Commercial Office.
Other thing you should know about Nauta Hogar:
The number of hours hired are NOT cumulative from one month to another.
If you want to know more about the possibilities of Nauta Hogar, you can call 118. If you have already activated it, ask for Customer Service at 0800–434–34, option #3.