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Mobile services and rates in Cuba

Learn how to make calls and send SMS messages within Cuba and abroad.

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Escrito por Dunia
Actualizado hace más de una semana

* Check out the latest guide to mobile data plans, prices, and how to use them. Read the full article here.

With a Cubacel phone number, you can make calls, send text messages, and use mobile data. Calls and SMS are free for the person receiving them. Charges apply only to the sender, based on the current rates.

National rates for Cubacel users

Call rates vary based on distance and duration. The standard rate for national calls is 8.75 CUP per minute. However, during nighttime hours (10:59 p.m. to 7:00 a.m.), a reduced rate of 2.50 CUP per minute applies.

Cubacel's pricing for national calls is set in real time. This means that, for your calls in Cuba, you pay exactly the amount of seconds/minutes that you consume.

International rates for Cubacel users

International calls do depend on prices adapted to different areas:

  1. Venezuela 17.50 CUP/min

  2. Rest of the world 27.50 CUP/min

Text messages within national range (up to 160 characters) cost 1 CUP each. Sending a text message to any information service (news, famous quotes, horoscope) or participating in a poll or voting system, will have a rate of 4 CUP per outgoing text message.

Text messages to any other country will have a rate of 15 CUP.

There is another, less demanded, service: the multimedia message (MMS). In order to use this service, you must activate it in an ETECSA commercial office, have a cell phone supporting GPRS and configure it to be able to use this service.

Voice & SMS Plans (national only)

The Voice & SMS plans from ETECSA are another type of customized package that you can purchase using your balance, to use for phone calls or text messages. In May 2025, ETECSA updated those offerings with new prices and a validity period of 35 days.

Voice Plans:

  • 5 minutes for 37.50 CUP

  • 10 minutes for 72.50 CUP

  • 15 minutes for 105.00 CUP

  • 25 minutes for 162.50 CUP

  • 40 minutes for 250.00 CUP

SMS Plans:

  • 20 SMS for 15 CUP

  • 50 SMS for 30 CUP

  • 90 SMS for 50 CUP

  • 120 SMS for 60 CUP

* All plans are valid for 35 days.

New Internet Connection Prices

Mobile data purchases from Cuba are made directly from your cell phone using your available main balance, which can be recharged from abroad. In May 2025, ETECSA also changed the prices and offers for combined data plans. These now have a 35‑day validity period.

Combined plans with data

The combined plans with data, as announced in ETECSA’s new offers, include megabytes, minutes, and SMS, and can be used on the 4G, 3G, and 2G networks. Their maximum cost is 360 CUP:

  • 120 CUP Plan: 2 GB + 15 minutes + 20 SMS

  • 240 CUP Plan: 4 GB + 35 minutes + 40 SMS

  • 240 CUP Data-Only Plan: 4.5 GB

  • 360 CUP Plan: 6 GB + 60 minutes + 70 SMS

*Each Etecsa plan also includes 300 MB of extra data for browsing Cuban websites (those ending in “.cu”).

Extra Data Plans in CUP

Also priced in CUP, but at higher rates, are the Extra Data Plans. These include data only. They can be purchased through Transfermóvil, the MiTransfer wallet, the Servicios en Línea app, or at ETECSA Commercial Office locations:

  • 3,360 CUP Plan: 3 GB

  • 6,720 CUP Plan: 7 GB

  • 11,760 CUP Plan: 15 GB

*Each plan includes 300 MB for browsing Cuban websites.

Extra Data Plans in USD

The Extra Data Plans in USD can only be purchased in Cuba through the MiTransfer wallet or with international cards at ETECSA Commercial Office locations. All of them include a 300 MB bonus for browsing national websites:

  • $10 USD Plan: 4 GB

  • $20 USD Plan: 8 GB + 75 minutes + 80 SMS

  • $35 USD Plan: 16 GB

*All include 300 MB for browsing local Cuban websites.

Remember: Mixed plans are valid for 35 days from the use of any of the resources they include, and these can be accumulated if a new plan is purchased before the deadline.

Plan for National Apps

This plan is exclusively for using the Cuban messaging app ToDus and Correo Nauta (Nauta Email). It includes 600 MB for 25 CUP:

📱 Check your balance from your cell phone, simply typing *222#. And if you have a promotional bonus, use the code *222*266# to check it. For mobile data, you can see how much you have left with *222*328#.

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