FAQ
Find answers to the most common questions about Fonoma and mobile services in Cuba.
What is your card's CVV?
What types of payment methods are accepted at Fonoma?
What are prepaid cards? Where can you find them?
Did you know that if you pay your recharges in Euro the cost might vary?
What currency is accepted in Fonoma?
Why was the payment rejected?
How do I type in the number for the recharge?
Is payment in Fonoma safe?
Why is my recharge being inspected?
Does Fonoma guarantee the delivery?
What is the price range for a recharge?
What are the differences between recharging a WiFi Nauta account and a cellphone line?
What do Cubacel's recharge promotions consist of?
Can I recharge Internet for Mobile Data from abroad?
What happens when you recharge the wrong number of Nauta account?
Are you traveling to Cuba and want to stay connected?
What to do if you forget your Fonoma password?
How to transfer balance between WiFi Nauta accounts