FAQ
Find answers to the most common questions about Fonoma and mobile services in Cuba.
What is my card's CVV?
What types of payment methods are accepted at Fonoma?
What are prepaid cards and where can I find them?
Why might the price of a Fonoma recharge change if I pay in euros?
What currency is accepted in Fonoma?
Why was the payment rejected?
How do I type in the number for the recharge?
Is payment in Fonoma safe?
Why is my recharge being inspected?
Does Fonoma guarantee the delivery?
What is the price range for a recharge?
What are the differences between recharging a WiFi Nauta account and a cellphone line?
What do Cubacel's recharge promotions consist of?
Can I recharge Internet for Mobile Data from abroad?
What happens if I recharge the wrong number or Nauta account?
What do I need to use mobile data during my trip to Cuba?
What to do if I forget my Fonoma password?
How to transfer balance between WiFi Nauta accounts