FAQ
Find answers to the most common questions about Fonoma and mobile services in Cuba.
What types of payment methods are accepted at Fonoma?
What are prepaid cards? Where can you find them?
What currency is accepted in Fonoma?
Did you know that if you pay your recharges in Euro the cost might vary?
Why was the payment rejected?
Is payment in Fonoma safe?
Does Fonoma guarantee the delivery?
What is your card's CVV?
How do I type in the number for the recharge?
Why is my recharge being inspected?
What is the price range for a recharge?
What are the differences between recharging a WiFi Nauta account and a cellphone line?
What do Cubacel's recharge promotions consist of?
Can I recharge Internet for Mobile Data from abroad?
What to do if you forget your Fonoma password?
Are you traveling to Cuba and want to stay connected?
What happens when you recharge the wrong number of Nauta account?
How to transfer balance between WiFi Nauta accounts