Recharging is helping. Recharges connect Cubans living on the island with the rest of the world.

With the recharge, you turn your money into phone calls, text messages or even mobile data, benefiting your family and friends in Cuba. This way, you allow them to be in touch with you anytime they want to or need to.

Who can purchase a recharge?

Anyone outside of Cuba, as long as they have access to the Internet and an electronic payment method to make the transaction. That form of payment can be a credit or debit card (Visa, Mastercard, Discovery, American Express), a PayPal account or Prepaid cards.

Recharge options

There are simple recharges, which you can purchase every day, and promotional recharges. These last ones are limited to 5 or 6 days and they are renewed every month, even twice a month, sometimes.
That interval, as well as the general terms of the promotion, is determined by ETECSA.

During the days of the promotion, on top of any amount of money that the sender purchases, the person in Cuba receives a bonus that can be used for calling, emailing or texting.

The bonus has an expiration date, also determined by ETECSA. Remember, if you don't use the bonus before the expiration date, it will be gone! 💸

How can I check if my recharge has successfully arrived?

In order to know that, the receiver in Cuba must know these two codes:

  • Dial *222# for the main balance of the account.

  • Dial *222*266# for the bonus. 

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