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How to check your Nauta balance?

Keep track of your time navigating

Dunia avatar
Escrito por Dunia
Actualizado hace más de 2 semanas

There are three ways to check the balance of your Nauta account, or what is the same, to know how much time you have left to surf the Internet. It depends on where you are.

In a WiFi zone:

  • Open the ETECSA login portal, enter your username and password.

  • Don’t click "Accept" (which connects to the Internet).

  • Click "User Information" to see remaining time.

The person is connected to the Internet at a WiFi zone:

Before connecting to the Internet or after disconnecting, there is a simple way to know how much connection time you have without opening the account (and therefore without consuming):

  • Install the Nauta app.

  • Open the app in a WiFi zone.

  • Select “Authentication Portal”.

  • Enter your credentials.

  • Tap “User Information”.

*A time counter will appear during your session.

The person is connected to the Internet at home

If you are anywhere in Cuba with cellular coverage and you have Nauta email active to check from your mobile, then you can open the Nauta Portal.


How to do it?

*Speed depends on network quality (3G/4G coverage).

In all options you will have information about your Nauta account: the balance and time available. In addition, you have the possibility to recharge or transfer balance.

Note: The download speed of the Nauta Portal depends directly on the quality of the mobile data in the area, or whether your phone has the possibility of connecting to the Cuban 3G or 4G.

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