Why send recharges with Fonoma?
Fonoma lets you send recharges to Cubacel mobile phones in Cuba quickly, securely, and without hassle. It’s the preferred option for thousands of users who want to stay connected with family and friends on the island.
With Fonoma, you can take advantage of special Cubacel promotions, earn unlimited 3% cashback on every recharge, and rely on a trusted service available at all times.
Fonoma notifies you by email and in the app whenever a new Cubacel promotion is launched, so you never miss out on extra data or minutes.
Send a recharge in seconds (quick overview)
Sign up on Fonoma
Add the contact
Choose the recharge type and amount
Add a payment method
Review the details and complete the payment
That’s it. Your recharge is delivered instantly in Cuba. Below, you’ll find the full step-by-step guide.
1. Sign up on Fonoma
Access Fonoma through the website or the app and click “Get Started” in the top-right corner. You can sign up using your Google, Facebook, or Apple account, or create an account with your email address and a personal password.
2. Add the contact
Enter the Cubacel mobile number you want to recharge or the Nauta account and save it as your first contact. You don’t need to add the +53 country code, it’s included automatically.
If you’re using the app, you can allow access to import your Cuba contacts directly from your phone.
3. Choose the recharge type and amount
Once your contact is saved, select the type of recharge you want to send and then choose the amount.
With Fonoma, you can send mobile recharges or Nauta recharges. For mobile recharges (the most popular option), you may choose between:
Standard recharges (when no promotion is active)
Promotional recharges
Unlimited data recharges (when available)
Combined data plans
4. Add a payment method
Fonoma accepts Google Pay, Apple Pay, PayPal, and credit, debit, or prepaid cards, with no bank account required. You can easily add a new payment method or use one you’ve already saved.
5. Review and complete the payment
Carefully review all the details (mobile number or Nauta account, promotion, amount, and payment method) then click “Pay” to complete the process.
Important: Once a recharge is sent, it cannot be canceled or redirected. Always double-check the number before confirming.
After the recharge is processed, you’ll receive a confirmation email from Fonoma and a push notification if you used the app.
As a bonus, Fonoma lets you send a free SMS to notify your family or friends in Cuba that you’ve just sent them a recharge.
Types of recharges and available promotions
Cubacel runs periodic promotions that you can access directly through Fonoma. The most common ones include:
Balance multiplier recharges: The amount sent is multiplied (2x, 3x, or even 5x).
Unlimited data for a limited time: Internet access without limits for a set number of days.
Mobile data bonuses: Extra gigabytes or unlimited data for a limited period.
Mixed recharges: Main balance plus bonuses (data, minutes, and SMS).
Combined plans: Packages with data, minutes, and SMS valid for 30 days.
Promotions are usually available only for a few days each month. You can check active offers directly on Fonoma or subscribe to email notifications.
Main balance vs. promotional bonus: what’s the difference?
When you send a recharge during a Cubacel promotion, the amount received may be split into main balance and a promotional bonus. While both add value, they work differently:
The bonus is used first and applies to national and international calls and SMS while it’s valid.
Bonuses cannot be used to buy data packages, transfer balance, or pay for voice or SMS plans, those are charged to the main balance.
The main balance can be transferred, is valid for up to 330 days, and can be used to pay for ETECSA services, buy data, or make calls.
Promotional recharges allow your family in Cuba to receive balance plus extra bonuses, significantly increasing the value of your recharge.
Benefits of sending recharges with Fonoma
Instant and secure recharges to Cuba
Unlimited 3% cashback on every recharge
Access to Cubacel bonuses and promotions
Easy payment with Google Pay, Apple Pay, PayPal, or bank cards
Personalized support 7 days a week, no bots
Saved contacts and history for faster recharges
What if something goes wrong with your recharge?
Recharge didn’t arrive: During major Cubacel promotions, there may be short delays. If it’s not credited after one hour, contact support or use the website chat.
Payment error: Make sure your card or PayPal account has sufficient funds and allows international payments. If payment went through but you don’t see confirmation, contact us.
Wrong number recharged: Unfortunately, recharges can’t be canceled once sent. Always double-check before confirming.
Promotion bonus not credited: Bonuses may sometimes appear with a slight delay. Ask the recipient to restart their phone and dial *222# for main balance or *222*266# for bonuses. If needed, contact support.
FAQs about sending recharges to Cuba
How long does a recharge take to arrive?
Most recharges arrive instantly. During promotions, it may take a few minutes.
Can I send recharges from any country?
Yes. Fonoma works worldwide with an internet connection.
How will I know the recharge was successful?
You’ll receive a confirmation email and see it in your Fonoma history. The recipient can also dial *222# (main balance) or *222*266# (bonus) to verify.
What benefits do I get using Fonoma?
You earn 3% cashback on every recharge and get access to exclusive Cubacel promotions each month.