FAQ
Find a quick answer to the most common questions
What is your card's CVV?
What types of payment methods are accepted at Fonoma?
What are prepaid cards? Where can you find them?
Did you know that if you pay your recharges in Euro the cost might vary?
Why was the payment rejected?
How do I type in the number for the recharge?
Why is my recharge being inspected?
What is the price range for a recharge?
What are the differences between recharging a WiFi Nauta account and a cellphone line?
What do Cubacel's recharge promotions consist of?
Can I recharge Internet for Mobile Data from abroad?
What happens when you recharge the wrong number of Nauta account?
What currency is accepted in Fonoma?
Is payment in Fonoma safe?
Does Fonoma guarantee the delivery?
Are you traveling to Cuba and want to stay connected?
How to transfer balance between WiFi Nauta accounts