How Do I Use Fonoma?
Learn how Fonoma works and start sending Cubacel or Nauta recharges in minutes.
Get started with Fonoma
Welcome to our recharge platform
What is Fonoma and how to send recharges to Cuba (mobile & Nauta)Fonoma is the fastest and most secure way to send recharges to Cuba from anywhere in the world. Stay connected with family and earn cashback on every recharge
How to sign up or log in to FonomaLearn how to create your Fonoma account or log in if you already have one. Sign in with Google, Facebook, Apple, or email and start sending recharges to Cuba
Mobile recharge vs. Nauta recharge (WiFi): key differencesDiscover the differences between recharging a Cubacel mobile line and a Nauta account in Cuba. Learn what each type of recharge includes and which one best fits your needs
How to send a mobile recharge to CubaLearn how to send mobile recharges to Cuba from anywhere in the world with Fonoma. Send balance fast, securely, and enjoy bonuses during every promotion
Entering the correct number to recharge (avoid mistakes)Learn how to correctly enter and verify the Cubacel number you want to recharge with Fonoma. Avoid errors and make sure your recharge reaches the right recipient in Cuba
Recharging a Nauta account: step-by-step guideLearn how to recharge a Nauta account in Cuba with Fonoma. Send balance for WiFi Internet or Nauta Hogar quickly, securely, and hassle-free
Benefits of recharging with Fonoma
Here’s why thousands trust us for fast, secure, and reliable recharges to Cuba
How can I refer a friend to Fonoma?Earn 7 USD/EUR credit for each friend who tops up with Fonoma.
Does Fonoma have a mobile app?Discover the Fonoma App and send recharges to Cuba with one click
What is Fonoma credit and how can I use it?Learn how to reduce the cost of your recharge or even send one for free
Fonoma, safe and reliable recharges
With Fonoma, your credentials and payments are always protected.
Is payment in Fonoma safe?The most important thing for Fonoma is to protect the integrity of your data
Does Fonoma guarantee the delivery?Yes, and here's some useful information about it
Why is my recharge being inspected?Data confirmation for recharges on hold
What happens if I recharge the wrong number or Nauta account?Refund policy for these kind of cases
Payments and Payment Methods in Fonoma
Discover the payment options available to make your recharge fast and simple.
What is my card's CVV?I'll quickly explain
What types of payment methods are accepted at Fonoma?There are several options available to you!
Why might the price of a Fonoma recharge change if I pay in euros?We explain how to avoid extra fees from banks and PayPal
What is the price range for a recharge?Minimum and maximum amount available to pay
What currency is accepted in Fonoma?Don't have EUR or USD? No problem
Can I add a payment method in Fonoma?Better to have on standby another payment method
Can I delete a payment method in Fonoma?If you stopped using it, delete it to keep your account save
Why was the payment rejected?Possible scenarios for a payment to fail unexpectedly
What are prepaid cards and where can I find them?Prepaid cards: a payment option at Fonoma
Managing Your Fonoma Account
All the essentials to stay in control of your account: edit your details, reset your password, check your recharge history, or sign out.
How do I edit, update or delete my personal information?It’s very simple, we offer you two options
How do I change the language in Fonoma?It's very simple, you have two options to choose from: Spanish or English
Can I change my password in Fonoma?Keep your account safe, the way you want it
What to do if I forget my Fonoma password?Recover your password easily!
How can I change the currency in Fonoma?Choose your payment method: USD or Euros
How can I access to my recharge history in Fonoma?Take a closer look at your activity in Fonoma
Am I able to delete recharges from my history in Fonoma?Yes, of course you are!
How can I manage my contacts in Fonoma?Recharge faster, add, edit or delete contacts from your account
Is it possible to cancel my Fonoma subscription?You can subscribe or unsubscribe as you prefer!
How can I delete my account in Fonoma?We don’t want you to go… but you can always come back!