How Do I Use Fonoma?
Learn how Fonoma works and start sending Cubacel or Nauta recharges in minutes.
Get started with Fonoma
Welcome to our recharge platform
What is Fonoma?Send recharges to Cuba with us
How do I register or log in to Fonoma?Easy. Clean. Fast. How to create your user account or access to it
How can I recharge a cellphone in Fonoma?All you need is... a simple service
How do I type in the number for the recharge?Digits you need to enter to send a recharge
What are the differences between recharging a WiFi Nauta account and a cellphone line?Possible uses for different recharges
How can I send a Nauta recharge?Connect to the Internet at the park or at your neighbourhood
Benefits of recharging with Fonoma
Here’s why thousands trust us for fast, secure, and reliable recharges to Cuba
How can I refer a friend to Fonoma?Earn 7 USD/EUR credit for each friend who tops up with Fonoma.
Does Fonoma have a mobile app?Discover the Fonoma App and send recharges to Cuba with one click
What is Fonoma credit and how can I use it?Learn how to reduce the cost of your recharge or even send one for free
Fonoma, safe and reliable recharges
With Fonoma, your credentials and payments are always protected.
Is payment in Fonoma safe?The most important thing for Fonoma is to protect the integrity of your data
Does Fonoma guarantee the delivery?Yes, and here's some useful information about it
Why is my recharge being inspected?Data confirmation for recharges on hold
What happens if I recharge the wrong number or Nauta account?Refund policy for these kind of cases
Payments and Payment Methods in Fonoma
Discover the payment options available to make your recharge fast and simple.
What is my card's CVV?I'll quickly explain
What types of payment methods are accepted at Fonoma?There are several options available to you!
Why might the price of a Fonoma recharge change if I pay in euros?We explain how to avoid extra fees from banks and PayPal
What is the price range for a recharge?Minimum and maximum amount available to pay
What currency is accepted in Fonoma?Don't have EUR or USD? No problem
Can I add a payment method in Fonoma?Better to have on standby another payment method
Can I delete a payment method in Fonoma?If you stopped using it, delete it to keep your account save
Why was the payment rejected?Possible scenarios for a payment to fail unexpectedly
What are prepaid cards and where can I find them?Prepaid cards: a payment option at Fonoma
Managing Your Fonoma Account
All the essentials to stay in control of your account: edit your details, reset your password, check your recharge history, or sign out.
How do I edit, update or delete my personal information?It’s very simple, we offer you two options
How do I change the language in Fonoma?It's very simple, you have two options to choose from: Spanish or English
Can I change my password in Fonoma?Keep your account safe, the way you want it
What to do if I forget my Fonoma password?Recover your password easily!
How can I change the currency in Fonoma?Choose your payment method: USD or Euros
How can I access to my recharge history in Fonoma?Take a closer look at your activity in Fonoma
Am I able to delete recharges from my history in Fonoma?Yes, of course you are!
How can I manage my contacts in Fonoma?Recharge faster, add, edit or delete contacts from your account
Is it possible to cancel my Fonoma subscription?You can subscribe or unsubscribe as you prefer!
How can I delete my account in Fonoma?We don’t want you to go… but you can always come back!