With Fonoma, you can recharge Nauta accounts in Cuba from anywhere in the world. It’s a simple and secure way to send balance so your family or friends can access the internet, either from ETECSA WiFi zones or at home with Nauta Hogar.
Nauta recharges are sent to the Nauta email address (for example, [email protected] or [email protected]) and are usually credited instantly. The balance remains valid for 330 days from the last connection.
How to recharge a Nauta account step by step
Sign up on Fonoma
Go to the Nauta section
Enter the contact
Choose the amount
Add a payment method
Review and complete the payment
That’s it! The recharge is credited instantly and the recipient can connect right away. Here’s how the process works in detail:
1. Sign up on Fonoma
Access Fonoma through the website or the app. Click “Get Started” in the top-right corner. You can register using Google, Facebook, or Apple, or create an account with your email and a personal password.
2. Go to the Nauta section
By default, Fonoma opens on the Mobile recharge page. At the top, switch to Nauta to recharge a Nauta account.
3. Enter the contact
Type the Nauta email address you want to recharge (for example, [email protected]) and save it as a new contact.
4. Choose the amount
Select the amount you want to send to the Nauta account.
5. Add a payment method
With Fonoma, you can pay using Google Pay, Apple Pay, PayPal, or credit, debit, or prepaid cards, no bank account required. You can easily add a new payment method or use one you’ve already saved.
6. Review and complete the payment
Double-check all the details (Nauta email, amount, and payment method), then click “Pay” to complete the recharge.
Important: Recharges cannot be canceled or redirected once they’re sent. Make sure the email address is correct before confirming.
After completing the process, Fonoma also lets you send a free SMS to notify your family or friends that you’ve sent them a recharge.
Benefits of recharging Nauta accounts with Fonoma
Fast and secure recharges from anywhere in the world
3% cashback on every recharge, with no limits
Instant credit to the Nauta account
Easy and secure payments with Google Pay, Apple Pay, PayPal, or cards
Personalized customer support 7 days a week
Recharge history and saved contacts in your account
Tip: Save the Nauta email addresses you recharge frequently so you can send balance again in just a few taps.
Recharging a Nauta account with Fonoma is fast, secure, and reliable. All you need is the recipient’s Nauta email address and a few seconds to complete the recharge, no matter where you are.
What if something goes wrong?
Wrong Nauta email: If the email is incorrect, the recharge cannot be recovered or canceled. Always review it carefully before sending.
Recharge not credited: Make sure the Nauta account is active and has available space. If the balance doesn’t appear after one hour, contact support or use the chat.
Payment error: Check that your card or PayPal account has sufficient funds and is enabled for international purchases.
Can’t connect after recharging: Ask the recipient to log out and back into their Nauta session or check the available balance at
portal.nauta.cu.
Nauta balance is deducted by time of use (per hour). Once connected, users can browse both national and international websites. The official ETECSA rate for this service is 12.50 CUP per hour.
FAQs about Nauta recharges
Which type of Nauta account can I recharge?
You can recharge accounts with email domains @nauta.com.cu or @nauta.co.cu.
How long does it take for the recharge to be credited?
It’s usually instant, though in some cases it may take a few minutes.
How long is the Nauta balance valid?
The balance remains active for 330 days from the last connection.
Can I recharge Nauta Hogar with Fonoma?
Yes. You only need the email address associated with the Nauta Hogar service. The recharge works the same way as a regular Nauta account.