Having a Fonoma account allows you to send recharges to mobile phones and Nauta accounts in Cuba faster and more securely. With your profile, you can save frequent contacts, review your recharge history, and take advantage of promotions or cashback on every recharge.
With your Fonoma account, you earn unlimited 3% cashback on every recharge you make. During Cubacel promotions, you can also enjoy extra bonuses such as additional data or minutes.
How to sign up for Fonoma
Follow these steps to create your free account:
Click “Get Started” in the top-right corner.
Choose how you want to sign up:
With your Google, Facebook, or Apple account
With your email address and a personal password
That’s it. You’re ready to start sending recharges to Cuba.
If you sign up with Google, Facebook, or Apple, you won’t need to create a password. Just make sure to always use the same method when logging in.
Important: If you sign in with Apple, keep in mind that this option works on iOS and on the web, but it’s not available in the Android app.
How to log in to Fonoma
If you signed up with Google, Facebook, or Apple, simply select that option when logging in: no password required.
If you signed up with email and password, enter both details to access your account.
Forgot your password? Click the “Forgot it?” link and follow the instructions to create a new one instantly.
If you register with email, use a strong and unique password.
Avoid mixing different login methods for the same email address (for example, don’t combine email login and Google login for one account).
Signing up for Fonoma only takes a few seconds and gives you access to a faster, safer, and more personalized experience. Create your account today and start sending recharges to your family and friends in Cuba with confidence.
What if something goes wrong when signing up or logging in?
I can’t access my account: Make sure you’re using the same method you used to sign up. If you changed your email or deleted a linked account (such as Facebook), contact our support team for help.
I didn’t receive the confirmation or recovery email: Check your Spam folder or wait a few minutes. If it doesn’t arrive, request a new one.
The page won’t load: Check your internet connection or try using another browser or device.
FAQs about signing up and logging in
Do I need an account to send recharges to Cuba?
Yes. Having an account lets you access promotions, save contacts, and earn cashback.
Can I use the same account on the website and the app?
Yes. Your Fonoma account works on both, and your history syncs automatically.
Is it safe to log in with Google, Facebook, or Apple?
Absolutely. Fonoma only uses these services to authenticate your identity and never accesses your passwords.
Can I change my email or password later?
Yes. You can update your personal information or change your password anytime from your account settings.
If you have any questions, contact our support team or use the chat in the bottom-right corner of the site.