Why remove a payment method?
Over time, you may have expired cards, lost cards, or payment methods you no longer use. Removing unused payment methods helps you:
Protect your account from unauthorized charges
Keep your payment methods organized and up to date
Avoid confusion when selecting a card at checkout
Removing a payment method does not affect your recharge history or any payments you’ve already completed.
How to remove a payment method (step by step)
Step 1: Log in to your Fonoma account.
Step 2: Open the side menu and select Account.
Step 3: In the Payment Methods section, tap the pencil icon next to the default method.
Step 4: Click Edit and select the trash/bin icon next to the payment method you want to remove.
Step 5: Confirm the deletion.
Once confirmed, the payment method will be removed from your account.
What happens after you remove a payment method?
The method is deleted from your list of saved payment methods.
Past recharges made with that card remain visible in your recharge history.
You can add the payment method again at any time by following the steps in How to add a payment method in Fonoma.
Tip: Keep at least one active payment method in your account to avoid interruptions when sending new recharges.
Troubleshooting when removing a payment method
I don’t see the delete option: Make sure you’re logged in and using the latest version of the app or browser. Check that you’re in Account → Payment Methods.
Error when deleting: Refresh the page or log out and log back in, then try again.
The removed card still appears: Clear your cache or wait a few minutes for the information to update.
I deleted the wrong card: You can add it again manually at any time.
If you have trouble removing a payment method, contact our support team by email or use the chat on the Fonoma website, we’ll help you right away.
FAQs about removing payment methods
Can I remove all my payment methods?
Yes, but you’ll need to add a new one before making your next recharge.
Does removing a payment method affect my history?
No. Your transaction and recharge history remains available.
Is it safe to remove a saved card?
Yes. Fonoma uses secure systems and complies with PCI DSS standards to protect all payment information.
Can I recover a removed payment method?
No. If you want to use it again, you’ll need to add it manually as a new payment method.