Your security is our priority
At Fonoma, payment security comes first. We use the highest protection standards to ensure that every recharge you make, and your personal information, stays safe at all times.
Every recharge goes through verified and encrypted systems designed to provide a reliable, risk-free experience. Fonoma never stores your full card details. All payment processing is handled by certified, secure third-party providers.
Independent cybersecurity platforms rate Fonoma at the highest levels, including 100% scores on APIVoid and secure service certifications from Norton Safe Web.
Whenever you make a payment, you’ll see a secure “https://” connection in your browser. This confirms your session is protected and your data is encrypted end to end.
How we keep your payments secure
External payment processing
When you pay by card, sensitive information is sent directly to trusted payment processors. Card details never pass through Fonoma’s servers.
Fraud prevention systems
We use advanced verification tools to detect and block suspicious or unauthorized activity in real time.
Minimal data storage
For convenience, we only store the last 4 digits of your card number. No full card details are ever saved.
PayPal handled independently
If you pay with PayPal, the entire transaction is managed exclusively by PayPal. Fonoma never accesses your PayPal credentials.
Apple Pay and Google Pay
When using Apple Pay or Google Pay, Fonoma never sees your real card number. These services use tokenization for added security.
Fonoma will never ask for your card details or passwords outside of our official website or mobile app.
Compliance, encryption, and protocols
PCI compliance
Fonoma works only with trusted, PCI DSS–compliant payment processors that meet global payment security standards.HTTPS everywhere
All pages on the Fonoma website and app use HTTPS, ensuring encrypted and secure communication at all times.
What “preauthorization” means
When you start a payment, a temporary authorization may appear on your card.
If the recharge is completed successfully, the final charge is applied.
If the process is not completed, the authorization is automatically released and no charge is made.
Why you can trust paying with Fonoma
Your card details never touch Fonoma’s servers
We comply with recognized security standards (PCI, HTTPS)
Our policies are transparent and available in our Terms and Conditions
You always have access to support if something doesn’t look right
What you can do to stay secure
Use only Fonoma’s official website or app to make payments
Avoid entering payment details on public Wi-Fi networks
Keep your device and the Fonoma app updated
Report any suspicious activity immediately to our support staff
Terms and privacy
By using Fonoma, you agree to how your personal data is handled as described in our Terms and Conditions and Privacy Policy.
Once a recharge is verified and successfully delivered, payments are considered final. Recharges cannot be reversed after completion.
Troubleshooting payment security warnings
“Connection not secure” message
Make sure you’re on the official site: https://www.fonoma.com
Payment rejected by your bank
Contact your bank to authorize online or international payments.
Payment screen doesn’t load in the app
Restart the app or check your internet connection.
FAQs about payment security on Fonoma
Does Fonoma store my card details?
No. Payment information is handled only by secure third-party processors.
How do I know my payment was successful?
You’ll receive a confirmation email and see the transaction marked as completed in your Fonoma account history.
Is PayPal safer than paying with a card?
Both options are equally secure. All payment methods on Fonoma meet the same security standards.
What should I do if I suspect fraud?
Contact your bank immediately, then email us with the details so our team can investigate.
If you have any additional questions, you can always reach us through the support chat on the Fonoma website.