When you make a payment on Fonoma, you may be asked to enter your card’s CVV for security reasons. The CVV helps verify that you are the legitimate cardholder and prevents unauthorized transactions. It’s a key security feature in online payments.
Never share your CVV or card details with anyone outside Fonoma’s secure checkout page.
What is a CVV?
CVV stands for Card Verification Value (also known as CVV2, CVC, or security code).
It’s a 3- or 4-digit number printed on your credit or debit card.
Most cards (Visa, Mastercard) have a 3-digit CVV on the back.
Some cards (such as American Express) use a 4-digit code on the front.
The CVV adds an extra layer of security by confirming that you physically have the card when making an electronic payment. It’s not part of your card number and is used only for security verification.
Where to find the CVV on your card
On most credit and debit cards, the CVV is printed on the back, usually to the right of the signature strip.
On American Express cards, the 4-digit CVV appears on the front, above the card number.
How to use your CVV for payments
When you make a recharge on Fonoma:
Select your saved card or enter new card details.
Enter the 3 or 4 digits in the CVV field.
Confirm the payment to complete the transaction.
Why Fonoma doesn’t store your CVV
Your security comes first. That’s why Fonoma never stores your card number or CVV on its servers.
All payments are processed securely through certified payment gateways.
The CVV is entered only during checkout and is never saved or reused.
Common CVV errors
Payment declined due to CVV error: Double-check that the digits entered match your card exactly.
CVV not accepted: Try another card or contact your bank to ensure your card is enabled for online payments.
Multiple failed attempts: Wait a few minutes before trying again to avoid temporary security blocks.
FAQs about CVV on Fonoma payments
Is it safe to enter my CVV on Fonoma?
Yes. All payments are processed through secure, PCI DSS–compliant systems that protect your data.
Does Fonoma store my CVV?
No. Fonoma never saves your CVV for security reasons.
Why do I need to enter the CVV every time?
For your protection, the CVV is required for each transaction to confirm your card’s validity.
Can I pay without entering a CVV?
No. The CVV is mandatory for all card payments to ensure a secure transaction.
If you have any questions or need help, contact our support team or use the chat in the Fonoma Help Center.