Can you delete recharges from your history?
Yes. In Fonoma, you can delete specific recharges from your visible history if you want to keep your account organized or hide canceled or failed transactions.
Deleting a recharge only removes it from your view. The transaction is still securely stored in Fonoma’s internal systems for verification, compliance, and support purposes.
How to delete a recharge step by step
Log in to your Fonoma account (using your email and password, or Google, Apple, or Facebook).
Open the side menu (top-left corner) and select Recharge History.
Find the recharge you want to delete and open its details.
Click Delete Recharge.
Confirm the action.
Once confirmed, the selected recharge will no longer appear in your visible history.
If the recharge still appears, refresh the page, clear your cache, or restart the app.
What happens after you delete a recharge?
The recharge is removed from your visible history only.
The transaction remains securely stored in Fonoma’s systems for internal records.
Deleting a recharge does not cancel the send and does not generate a refund.
If you ever need information about a deleted recharge, you can request the details by contacting Fonoma support or using the Help Center chat.
This feature is useful for cleaning up old, canceled, or duplicate recharges without affecting your account or payments.
Common issues when deleting recharges
I don’t see the delete option: Make sure your app is updated to the latest version, or try deleting the recharge from the Fonoma website.
The recharge still appears after deleting: Log out and back in, or refresh the page.
Error when deleting: Check your internet connection and try again.
FAQs about deleting recharges
Can I delete any recharge from my history?
Yes. You can delete any recharge from your visible transaction list.
Does deleting a recharge affect my balance or payments?
No. Deleting a recharge only hides it from your history and does not change your account, balance, or payments.
Can I recover a deleted recharge in my history?
No. Once deleted, it cannot be restored to your visible history.
Why don’t I see the option to delete a recharge?
Make sure your app is up to date or access your account from the web version of Fonoma.
If I delete a completed recharge, do I get a refund?
No. Deleting a recharge from your history does not cancel the send or issue a refund. Completed recharges have already been successfully delivered in Cuba.